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"Regular Smear Test"

About: New Stobhill Hospital / Gynaecology Clinic

(as the patient),

I have always found smear tests very painful so eventually my GP referred me to the Gynecology Clinic at Stobhill Hospital in Glasgow.

Although it is slightly easier now I'm still very nervous when attending this Clinic. On this occasion Staff Nurse Kayleigh immediately put me at my ease by saying this appointment was all about me and we would simply go at my pace. When it became very painful I was afraid I would have to go home without the test being completed. However Kayleigh was determined we would complete the test and she (unusually for this test on someone my age) used the smallest instrument especially designed for virgins. I was so grateful to be able to have this test and it's all down to the kindness and patience of Staff Nurse Kayleigh. I feel her skill with patients should be rewarded by a promotion!

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Responses

Response from Nikki Harvey, Lead nurse -Gynaecology, Gynaecology, NHS Greater Glasgow and Clyde last week
Nikki Harvey
Lead nurse -Gynaecology, Gynaecology,
NHS Greater Glasgow and Clyde
Submitted on 23/06/2025 at 11:13
Published on Care Opinion at 11:13


picture of Nikki Harvey

Dear Fifibelle,

Thank you so much for taking the time to share your experience.

We truly appreciate your kind and thoughtful feedback. It’s completely understandable to feel nervous, especially when past experiences have been difficult, and we’re so pleased to hear that Staff Nurse Kayleigh was able to provide the care, compassion, and reassurance you needed. Her dedication to patient comfort and her willingness to adapt the procedure to your needs is exactly the kind of person-centred care we strive for.

We will make sure your kind words are shared with Kayleigh and the wider team at Stobhill Hospital. Your recognition means a great deal, and it’s wonderful to hear how her support made such a positive difference to your experience.

Thank you again — your feedback is truly valued.

Kind regards,

Nikki

Nikki Harvey Lead Nurse Gynaecology

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