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"Excellent service"

About: Highland Community Services / Sexual Health Service

(as a service user),

I was booked in for an appointment with Claire, I was very nervous for a few days prior to the appointment but she put my mind at ease as soon as I explained how nervous I was.

She was attentive the whole time. Very professional attitude and comes across as such a lovely person.

Thank you so much Claire I was worried about nothing! Keep being you. 

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Responses

Response from Kimberley MacInnes, Lead Nurse/Service Manager, Highland Sexual Health, NHS Highland last week
Kimberley MacInnes
Lead Nurse/Service Manager, Highland Sexual Health,
NHS Highland

I manage the sexual health service in North Highland, I am also the Lead Nurse for the service.

Submitted on 20/06/2025 at 17:17
Published on Care Opinion at 17:17


picture of Kimberley MacInnes

Dear Gmacx,

Thank you fo taking the time to write about your experience while attending our service, I will ensure that Claire and the team are made aware of what you have written. It is always nice to get positive feedback abou the service we provide, in particular when service users have been nervous to attend and have been put at ease by our admin team, nurses and doctors.

Kind regards

Kimberley MacInnes

Service Manager/Lead Nurse

Highland Sexual Health

NHS Highland

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