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"The treatment I received was absolutely brilliant"

About: Grantham & District Hospital Grantham & District Hospital / General surgery Grantham & District Hospital / Trauma and orthopaedics

(as the patient),

Went for knee replacement recently , to be honest I was scared to death at the prospect.

The op went well , post op pain was not very pleasant to say the least but the staff! Not all superheroes wear capes , they wear hospital uniforms and scrubs.

The treatment I received at Grantham on the surgical ward was absolutely brilliant . From the best cup of tea when needed to a reassuring word as required I cannot fault the service in any way.

The night team (Becky) and her mate looked after me with nothing too much trouble . The full crew on the day shift were equally brilliant and attentive . Especially considering how busy they were, nothing seemed too much trouble . The lass on the meds, the lass on the teapot, Liam the young physio fella plus everyone else involved.

Be proud of what you do because you do it well X

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Responses

Response from Julie Record, Matron, Surgery, United Lincolnshire Hospitals NHS Trust 2 weeks ago
Julie Record
Matron, Surgery,
United Lincolnshire Hospitals NHS Trust
Submitted on 20/06/2025 at 16:34
Published on Care Opinion at 16:34


Hi

Thank you so much for the lovely comments and feedback you have given us and the team will be thrilled to be mentioned – I will share with them all and the physio team and the housekeepers

The team work really hard to try and ensure all of the patients receive the highest quality care we can give and your comments prove that we are getting it right. J

It really boosts morale – thank you so much once again, as Matron for the hub and theatres it’s a real morale boost for me as well.

Kind regards

Julie

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