"My therapist was comforting with her soft spoken voice"

I was initially very nervous about starting this process and was worried about talking to someone, who may not understand or wouldn’t be able to help me.

I requested a face to face appointment but due to unforeseen circumstances, my therapist contacted me to state that it would need to be changed to a telephone appointment, which I wasn’t sure was right for me but I did except.

My therapist called precisely on time and was very clear about what the initial assessment would include. She was very kind and polite and I felt that she was listening to me and was comforting with her soft spoken voice.

She stated that she was not the right therapist to deal with my issues but she promised to get in touch with people who could help me and refer me to them.