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Great customer service

Posted By Remz

"Great customer service"

About: Sexual Health Services - South Staffordshire (Open Clinic)

(as a service user),

I visited recently on my electric unicycle and had a pleasant greeting from staff. It’s a shame I couldn’t get them to try it. I wasn’t booked in but the staff fitted me in for testing. Big thank you for the team i could have spent the day there

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Responses

Response from Andrew Garratt, Senior Administrator, South Staffordshire SHS & HIV Services, Inclusion last week
Andrew Garratt
Senior Administrator, South Staffordshire SHS & HIV Services,
Inclusion

I have been working in Sexual Health since 2004 and my responsibilities are Data Validating and responding to Care Opinion feedback. I am very passionate about my job and believe that the human touch is important with patient care.

Submitted on 21/06/2025 at 10:10
Published on Care Opinion at 10:10

picture of Andrew Garratt

Hi Remz,

My name is Andrew and I am a Senior Administrator for the Open Clinic and part of my role is to respond to Care Opinion feedback. I would firstly like to thank you for taking the time to submit your feedback which does mean a lot to our team and is an important contribution to learning and service improvement.

Well I definitely would have had a go on your unicycle if I had of been in work. 😀

Kind regards,

Andrew Garratt, Senior Administrator

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