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Heart attack

Posted By IanIFFA

"Heart attack"

About: Cardiology / Coronary Care Unit Ninewells Hospital / Accident & Emergency Scottish Ambulance Service / Emergency Ambulance

(as the patient),

After the prompt arrival of the ambulance I was taken to Ninewells Hospital, Dundee, where I was admitted to the A&E department.

The staff could not have been more helpful and efficient

On being admitted to the CCU everything went like clockwork and I was extremely well looked after with everything being explained clearly.

I had a pacemaker and a stent fitted with no problems.

I am now home and miss the superb nursing I received while in hospital 

I am delighted with the care and attention I received by everyone I came in contact with.

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Responses

Response from Stacy Teviotdale, Senior Charge Nurse, Medicine and Cardiovascular, NHS Tayside last week
Stacy Teviotdale
Senior Charge Nurse, Medicine and Cardiovascular,
NHS Tayside

Submitted on 20/06/2025 at 16:09
Published on Care Opinion at 16:09

Dear IanIFFA,

Thanks so much for your feedback.

We wish you continued good health and we will see you for a battery change in a few years!

I will pass on your comments to the CCU and lab teams.

Stacy Teviotdale

SCN CCU

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Response from Kirsty Tonge, Consultant Accident and Emergency, Emergency Department, NHS Tayside last week
Kirsty Tonge
Consultant Accident and Emergency, Emergency Department,
NHS Tayside

Submitted on 20/06/2025 at 18:15
Published on Care Opinion at 18:15

Dear IanIFFA

Thank you for taking the time to feedback on your recent experience of the Emergency Department at Ninewells. I am delighted to hear that your experience of both the ED and onwards through the hospital was such a positive one and am very glad to hear that you are making a good recovery. I will ensure that your feedback is shared with the ED team and wish you all the best.

Kindest regards

Dr Kirsty Tonge- EM Consultant and Co-Clinical Lead Emergency Medicine NHS Tayside

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Response from Marie Kennedy, Patient Experience Manager, Corporate Affairs, Scottish Ambulance Service last week
Marie Kennedy
Patient Experience Manager, Corporate Affairs,
Scottish Ambulance Service

Submitted on 23/06/2025 at 10:28
Published on Care Opinion at 10:28

picture of Marie Kennedy

Dear IanIFFA,

Similar to my NHS colleagues above I would like to thank you on behalf of the Scottish Ambulance Service for taking the time out to provide feedback. I'm delighted to hear that your ambulance arrived promptly and you felt well looked after by all the staff involved. I'm also glad to hear that you are making a good recovery and wish you all the best.

Warmest regards,

Marie

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