"GP Practise Care & Attention"

Following two call backs from the GP at the practise I attended the surgery today with my 85 year old mother who is a patient there. The appointment was made at the suggestion of the GP who felt that a face to face meeting would help to resolve the health problem and lead to a more thorough prognosis.

During the meeting my mother was treated with care and compassion and came away feeling reassured. Follow up blood tests were arranged as well as specialist psychiatric care and both my mother and I were offered the opportunity to re-engage with the GP if necessary. We did not feel rushed or that we were being a nuisance and the overall experience was very warm and welcoming.

The receptionist staff were also helpful and apologised that we had to wait for blood tests forms, which was not very long at all.

Overall a great experience and outstanding service from the NHS.