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"Medication for Late diagnosed ADHD"

About: Neurodiversity Services / Doncaster ADHD team

(as a service user),

From the very first meeting with Shelley I felt a feeling of calm and being heard that I've never experienced in my journey through late diagnosis ADHD. I was referred to this Team after I relocated to Doncaster. I can honestly say that the care, compassion and friendly nature of Shelley blew me away!

My previous experience was very different. I was diagnosed then left with no treatment plan, no follow up calls or appointments, nothing for over a year. I'm sure I would have been left even longer had I not moved house and had to start with a new GP referral in my new area. So, as you can imagine, I went into my first meeting with Shelley with little to no expectations of being heard or coming away with anything positive.

I couldn't have been more wrong! Shelley was incredible with me, I not only came away with a treatment plan that I could start immediately but also left with so much more of an understanding of my ADHD. Any questions myself or my partner had were answered in a way we could fully understand and we weren't made to feel that anything we asked was silly or irrelevant. I can't put into words how I felt walking away from that first interaction with so much positivity and hope.

Shelley always put me at ease at every face to face meeting or phone consultation. She explained how ADHD brains work and process things. She made me realise I wasn't broken or incapable like I always thought I was. Shelley was professional in every way, but with the perfect balance of human compassion and fun. Everything was explained to me so well at every meeting so I always understood what was happening and we always discussed everything going on in my life to give clarity on why my medication may be needed to stay at a certain level for longer etc. One thing I'll always remember her saying about medication was that it's about managing expectations, and she was right, it is life changing in many ways, but it's also not a fix your entire life miracle pill. I always appreciated her honesty.

The whole titration period was a great experience for me. Shelley really cared about my experience and I was honestly so sad to be moving on to shared care with my GP because she was just so easy to talk to and a great person to know. She works extremely hard and really cares about the service she provides to her patients. I wish her every success and hope that she knows just how much she changed my life! And I'm sure many many others feel the same. I will forever be grateful for being referred to the RDaSH Team at the Tickhill Road Site Balby.

The only problem I have with this review is that I was asked to be 100% honest, giving the good, the bad and the ugly truth in my statement. This may seem easy as people do like to moan, however, hand on heart I cannot find one thing I'd like to see done better or differently. From my experience with this team I only have positive feedback. I'm sorry if this doesn't fit the well rounded view you were looking for but I can't bring to mind anything negative. From the first correspondence offering me an appointment, which included full details of how to find the site and access the building (an absolute bonus for me as I do suffer anxiety visiting new places and worry about finding where I need to be). To the first time meeting Shelley and feeling an instant sense of relief, calm and rapport. Coming away feeling so elated and optimistic about my future, a feeling I can't remember having for many many years. Right throughout my Titration period I felt heard, communicated with and cared about! How can I provide any negative feedback or points to improve on when I was given only the best treatment/care by Shelley?

As an ADHD person I'm certainly not great at getting the point and I am notoriously bad at going over and over a topic in great detail to make sure I'm understood. I do hope that somewhere in my words you can find something of use for your study of this Service Provider, because, quite honestly Shelley deserves to be recognised and commended for her work. Yes it's her job, but in my opinion she gives more than just doing her job. People like Shelley are an asset and credit to your Service. I have a life now that I never thought possible and I will never forget what she did for me.

Thank you for taking the time to read my story.

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Responses

Response from Steve Forsyth, Chief Nurse, ROTHERHAM DONCASTER AND SOUTH HUMBER NHS FOUNDATION TRUST last week
Steve Forsyth
Chief Nurse,
ROTHERHAM DONCASTER AND SOUTH HUMBER NHS FOUNDATION TRUST
Submitted on 24/06/2025 at 12:08
Published on Care Opinion at 12:08


picture of Steve Forsyth

WOW... Phoenix45 what a testimony to the amazing people we have in our beautiful NHS.

Shelley being one of those 1.5million people employed within our NHS, but luckily for us here at RDaSH, Shelley is part of our #RDaSHians!

To reiterate you are NOT broke or incapable, you are brilliant!

Let us know how your treatment plan goes, this is not a study, we use yours and other people's feedback to do more of the good stuff, change the less good stuff and learn and hear real-time, the voice of patients, families and communities!

You know we have opportunities to volunteer with us or to become a governor, if not a shameless plug for our annual members meeting 19th July - free event with free ice cream!

Thank-you for sharing your story!

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Jo-Ann Yates, Team Manager, ADHD & ASD Services, Neurodiversity Directorate, ROTHERHAM DONCASTER AND SOUTH HUMBER NHS FOUNDATION TRUST 6 days ago
Jo-Ann Yates
Team Manager, ADHD & ASD Services, Neurodiversity Directorate,
ROTHERHAM DONCASTER AND SOUTH HUMBER NHS FOUNDATION TRUST
Submitted on 25/06/2025 at 10:10
Published on Care Opinion at 10:10


HI I am Jo the manager for the Team. Firstly thank you for taking the time to complete the care opinion form. Your feedback is really important to the team/service as this enables us to constantly review our practices when delivering patient centred care to all our patients. It was really lovely to read your comments regarding Shelley and how she supported you through the assessment and treatment process. Shelly is able to offer an empathic, caring and supportive approach towards all her patients as she recognises how emotive this journey can be for her patients when engaging with our ADHD team for the first time. I know you have previously engaged with another service regarding support for your ADHD and found their approach and support to be unsupportive at the time. Which I assume can often leave patients feeling disappointed. In our team/service we recognise that it is important for a patient to feel valued, listened to and understood in relation to your ongoing symptoms. Hence why Shelley is able to offer this approach towards her patients as she recognises the need to be able to empathise and offer encouragement towards her patients when gaining all valuable information that is needed t be able to formulate a diagnosis and treatment plan best suited to your individual needs. Thank you once again for your feedback I will definitely pass this to Shelley who I know will be very happy to receive this. Good luck with the rest of your patient journey.

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