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"Sleep clinic"

About: Alexandra Hospital / Ear, Nose and Throat

(as the patient),

For several weeks I have tried to contact them by phone, but no one answers. I'm hearing impaired so using a phone is difficult.

I really need a sleep apnea mask, mine is useless, so did to this I've been quite ill.

In my experience, the NHS really lets you down every time now

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Responses

Response from Julie Webber, Lead Nurse for Patient Experience, Worcestershire Acute Hospitals NHS Trust last week
Julie Webber
Lead Nurse for Patient Experience,
Worcestershire Acute Hospitals NHS Trust
Submitted on 23/06/2025 at 12:31
Published on Care Opinion at 12:31


Thank you for providing your feedback and I am sorry to read about your experience to date. I have contacted our internal PALS team and asked that this is escalated to the relevant team / staff.

Can I advise you to also contact the PALS team on the details below so they con obtain contact details for you so they can feedback to you when they have further information.

thank you in advance

Julie Webber

Lead Nurse for Patient Experience

NHS WAHT

PALS

Team Email: wah-tr.pals@nhs.net

Tel: 0300 123 1732

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