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"Nurse's visits & reassurance are invaluable"

About: Specialist Nursing Services / Community Matrons, NNE

(as a relative),

My patents were suddenly met with challenging health issues, after bringing up a family of 3 children, helping out with their Grandson, enjoying a busy full on social life, & going on many holidays, since retiring from running their own successful business. 

With both of them suffering from physical & mental health conditions, my patents have found this extremely difficult to come to terms & deal with, although they have a very supportive family, & have become almost house bound. 

This sad situation was starting to have a detrimental affect & take its toll on all of us, as we didn't know who or where to turn to for help & advice. After many GP appointments a care plan was eventually put in place, & their practice Matron Nurse started to visit my parents. 

Both of my parents, & all of the family, cannot praise Ann enough for her kindness, reassurance & efficiency in caring & referring them to the correct medical departments, who are also giving them the best possible care. 

This amazing NHS service has helped to put all of our minds at rest & there is a significant positive change in my parents over all well being, although they still have a long way to go! 

Ann's visits & reassurance are invaluable, we don't know what we'd do without them! We as a whole family appreciate the fantastic care my patents have received from Ann, their NHS GP practice & all of the medical departments/hospitals we have come into contact with.

Thank you!

  


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Responses

Response from Karen Kenyon, Lead Nurse, Community Matrons - Rushcliffe, Nottinghamshire Healthcare NHS Foundation Trust last week
Karen Kenyon
Lead Nurse, Community Matrons - Rushcliffe,
Nottinghamshire Healthcare NHS Foundation Trust
Submitted on 30/06/2025 at 08:34
Published on Care Opinion at 08:34


Thank you for sharing your feedback on how valuable and helpful your parents have found the Community Matron service. The Community Matrons work hard to provide the best possible care to those housebound patients who can find it difficult to access services. It is heart warming to hear how Ann has been able to help your parents manage their health issues in the best way possible and access such excellent care. I will share your feedback with Ann and the team.

Thank you - your feedback is important to help us shape services for now and the future.

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