"We were really anxious but they put us at instant ease"

About: Royal Cornwall Hospital (Treliske) / Maternity Royal Cornwall Hospital (Treliske) Maternity TR1 3LJ

Posted by C.rooney (as a service user), 2 weeks ago

12 weeks scan with Charlotte midwife sonographer.
Charlotte was kind, professional and patient with myself and my husband. We were really anxious but she put us at instant ease.
Thank you so much

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Sarah Harvey-Hurst

Matron, Maternity,

Royal Cornwall Hospitals NHS Trust

Submitted on 20/06/2025 at 15:46

Published on Care Opinion at 15:46

Dear C.rooney
Thank you so much for taking the time to share your lovely feedback.
We're so pleased to hear that your 12-week scan with Charlotte was such a positive experience. We understand how emotional and sometimes anxious this time can be, and it's wonderful to know that Charlotte’s kindness, professionalism, and patience helped put both you and your husband at ease.
Our team is deeply committed to making every step of the maternity journey a reassuring and supportive one, and messages like yours truly reflect the care and dedication we strive to provide.
Thank you again for your kind words—they mean a great deal to us and will be shared with Charlotte and the team.
Warm regards,
Sarah Harvey-Hurst
Maternity Matron

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We were really anxious but they put us at instant ease

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