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Hospital stay

Posted By learningbb67

"Hospital stay"

About: Queen Elizabeth University Hospital Glasgow / Communicable Diseases (Ward 5c)

(as the patient),

I was on ward 5c for 6 days with pneumonia.  I was originally admitted through A&E. 

Laura, Tom, Gordy, David, Jen, Sofia, Belinda - cannot fault them.  Mad mix-up on discharge but was sorted eventually.  Excellent service and care throughout.

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Responses

Response from Kevin Torbet, Admin Assistant, Patient Experience and Public Involvement, NHSGGC last month
Kevin Torbet
Admin Assistant, Patient Experience and Public Involvement,
NHSGGC

Submitted on 25/06/2025 at 10:05
Published on Care Opinion at 10:05

picture of Kevin Torbet

Dear learningbb67

Thank you for taking the time to share your feedback on Care Opinion.

We're so pleased to hear that you received excellent care during your stay on Ward 5C and that staff members including Laura, Tom, Gordy, David, Jen, Sofia, and Belinda made a positive difference to your experience. We'll make sure your kind words are passed on to them – they will be truly appreciated.

We’re sorry to hear there was a mix-up at discharge, but we’re glad it was resolved in the end. Your comments help us to recognise where we’re doing well and where we can continue to improve.

Wishing you all the best in your recovery from pneumonia.

Kind regards

Kevin

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