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Their professionalism shone through

Posted By Richy.

"Their professionalism shone through"

About: Dumfries & Galloway Royal Infirmary / Day Surgery

(as the patient),

I recently needed a procedure at Dumfries day surgery, I was apprehensive to say the least, I shouldn't of been, the Dr's, nurses and surgeon Fiona and her team were amazing. They put me at ease, you could see the workload that ward had to cope with but their professionalism shone through. As people we are first to complain but this is a massive big thankyou, you were all amazing. 

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Responses

Response from Stephen Morrison, Patient Experience Support Officer, Patient Experience, NHS Dumfries & Galloway last week
Stephen Morrison
Patient Experience Support Officer, Patient Experience,
NHS Dumfries & Galloway

Submitted on 19/06/2025 at 10:16
Published on Care Opinion at 10:16

picture of Stephen Morrison

Dear, Richy.

Thank you for your feedback. Coming into hospital for any kind of procedure can be daunting, but I am pleased to hear the staff were able to put you at ease.

I will make sure your kind words gets to the team in Day surgery as I'm sure they will appreciate your feedback.

Thank you and all the best,

Stephen

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