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"School Nursing Team"

About: Children & Young People Physical Health / Doncaster Zone 5-19 School Nursing

(as a parent/guardian),

When I originally contacted the school nursing team it was for them to do a GDA assessment for my son, who I had removed from school education due to him struggling. Unfortunately, due to the delay in receiving the service from the team, by the time of their first visit (8 months) I had decided to go down the right to choose pathway from the help of our GP.

When Terri-Ann first came out I explained all the struggles from the beginning and apologised that her time may have been wasted. She reassured me that she could do other things to help my child and that the time was not wasted.

When Terri-Ann first came out my child would not engage, would not even look at her or uncover his face. Over the sessions and visits this changed and his flourishing day by day. I am so thankful for Terri-Ann’s commitment and effort that she put in. It really is appreciated and she could have just walked away.

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Responses

Response from Kate Watkins, Service Manager, Children's Care Group, RDaSH last week
Kate Watkins
Service Manager, Children's Care Group,
RDaSH
Submitted on 25/06/2025 at 09:26
Published on Care Opinion at 09:26


picture of Kate Watkins

Hello

Thank you for taking the time to share your experiences. I am really pleased that Terri-Ann has been a source of support and improvement for your circumstances, I will be sure to pass this feedback on to her.

The school nursing service has seen an increase for the need of 1-1 support and intervention recently which led to long waiting lists. I am sorry you had to wait so long for the support you require. Today we have a 10 week wait and a plan in place to get this down to 4 weeks by March 2026.

Thanks again for your feedback, we really do appreciate it.

Wishing you and your family all the best for the future

Kate

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