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"I had a very positive experience"

About: Royal Alexandra Hospital / Gynaecology (Ward 32)

(as the patient),

I was initially seen by Dr Flanagan and Colposcopy nurse Kirsty. Both of whom were extremely caring individuals and I felt very safe in their care 

Dr Flanagan then referred me to Dr Bolapragada to have a hysterectomy 

My entire experience was a credit to the NHS

The pre-op assessment while a lengthy period made sure I was well prepared and knew exactly what would happen to me

On arrival at Ward 32  I had a warm welcome from Sam and was looked after by him and Linda until Shona and Leighann came to collect me for theatre. They put me at ease on the way to theatre and assured me they would be with me when I came out of theatre.  

Dr Bolapragada saw me before my surgery and again reassured me. The anaesthetist also came to see me and reassured me. 

My surgery went well and on my return to the ward I received excellent care 

Dr Bolapragada visited me in the evening and gave me information on how my operation went 

I was able to be discharged the next day and felt very well looked after in the ward by all staff

Everyone introduced themselves and nothing was too much trouble for anyone 

My husband was made very welcome in the area and was able to visit anytime which was great or us both 

I had a very positive experience and would like to thank everyone who was involved in my care You are a credit to the NHS 

Thank you

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Responses

Response from Jennifer Harvey, Senior Charge Nurse, Gynaecology Outpatients, Inverclyde Royal Hospital/Royal Alexandra Hospital, NHS Greater Glasgow and Clyde 3 weeks ago
Jennifer Harvey
Senior Charge Nurse, Gynaecology Outpatients, Inverclyde Royal Hospital/Royal Alexandra Hospital,
NHS Greater Glasgow and Clyde
Submitted on 17/06/2025 at 15:08
Published on Care Opinion at 15:08


Dear Golf mad Ele

Thank you so much for taking the time to provide such positive feedback about your journey from your colposcopy clinic appointment right through to being discharged from ward 32 after your hysterectomy.

I am so pleased you felt that Dr Flanagan and Kirsty were extremely caring and that you felt safe in their care.

I will pass on this lovely feedback to Dr Flanagan and Kirsty who I am sure will be delighted to hear.

Feeling safe and cared for is what we hope that all patients feel when attending the colposcopy/gynaecology outpatients department.

Best Wishes

Jen

Jen Harvey

Senior Charge Nurse

Colposcopy/gynaecology outpatients Department RAH/IRH/VOL

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