"Wonderful Service Received "

About: Gloucestershire Royal Hospital Gloucestershire Royal Hospital Gloucester GL1 3NN

Posted via nhs.uk 4 months ago

I had to attend GRH Urology for an “invasive investigation” and was very apprehensive about what was to come. I need not have worried.
The two nurses who conducted the procedure were wonderful throughout.
They put me at ease and made the whole process seem very normal.
They were chatty, friendly and both had a sense of humour which helped me greatly.
An excellent advertisement for the NHS!!
My thanks to both.

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Rebecca Fell

Patient and Carer Experience Improvement Manager, Patient Experience,

Gloucestershire Hospitals NHS Foundation Trust

Carry out improvement work for our patients to help ensure they receive the best care and experience when visiting our hospitals

Submitted on 30/07/2025 at 14:19

Published on Care Opinion at 15:10

Thank you very much for taking the time to provide feedback about our urology Service. I am glad you were made to feel comfortable and received a good experience.

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