My mother has had several day 'procedures' at Moorfields and in every case was asked to attend at 9am ish. Without exception she was kept waiting until late afternoon. During this time she is frightened to leave the waiting room to get a drink of water or go to the toilet in case she is called.
She is in her 80's and I would say the majority of patients waiting are elderly and this long wait is distressing for them. Surely things could be arranged to 'stagger' waiting times, i.e. if she is not being operated on until late afternoon ask her to come in around lunchtime or after.
She is due a procedure today and was at the hospital at 9.30am - she has still not been operated on at 12.49pm so it looks like it will be the usual late afternoon slot for her.
"Why are patients called in so early for procedures that always happen in the afternoon?"
About: Moorfields Eye Hospital (City Road Campus) / Ophthalmology Moorfields Eye Hospital (City Road Campus) Ophthalmology EC1V 2PD
Posted by marlyn (as ),
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