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"The staff were great"

About: University Hospital Monklands / Emergency Department

(as a relative),

Can’t thank staff in A and E monklands  enough when my mum fell and broke her jaw .

Triage nurse Lynn and consultant Neil , were great with her and arranged for her to be seen at the Queen Elizabeth in Glasgow .

Thanks x

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Response from Angela Steed, Assistant Service Manager - Medical & Care of the Elderly, UHM, NHS Lanarkshire 2 weeks ago
Angela Steed
Assistant Service Manager - Medical & Care of the Elderly, UHM,
NHS Lanarkshire
Submitted on 16/06/2025 at 13:34
Published on Care Opinion at 13:34


picture of Angela Steed

Thank you for taking the time to feedback. I hope your mum is now on the mend and feeling much better. I'm really pleased Neil and Lynn were able to reassure your mum at what would have been a stressful time for her I'm sure.

I'll be sure to share your feedback with Team.

Best wishes and thanks again.

Angela

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