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"All the staff are angels"

About: Parent Support Link

(as a service user),

A family member was taking ketamine. 

We have been supported by Steve for a few months now.

Steve has given us hope as we have been living in the dark for about 14 years.

I am now receiving counselling to help with past trauma. We also have support for my husband and myself.

Family member is receiving group support as well as one to one.

We as a family cannot thank PSL and Steve enough for their kindness, understanding and commitment to helping us through this awful time in our lives.

PSL and all the staff are Angels.

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Rhona Hawkins, Service Manager, Parent Support Link, Inclusion 2 weeks ago
Rhona Hawkins
Service Manager, Parent Support Link,
Inclusion
Submitted on 16/06/2025 at 15:52
Published on Care Opinion at 15:52


Thank you so much for sharing this incredibly powerful feedback.

We’re deeply moved to hear how much PSL's support and involvement, has meant to your family. It takes great strength to seek help, especially after so many years of struggle, and we’re honoured to be part of your journey toward healing.

We’re so glad to hear that you, your husband, and your family member are each receiving the support you need. Your words remind us why we do what we do, and we’ll be sure to share this with the whole team, especially Steve.

Please don’t hesitate to reach out whenever you need us. We’re here for you every step of the way.

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