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They were super warm and also provided great care

Posted By phasejg55

"They were super warm and also provided great care"

About: Western Isles Hospital / Accident & Emergency Western Isles Hospital / Trauma & orthopaedics

(as a parent/guardian),

My son had to attend A&E due to a dislocated elbow during sports in school.

All the staff who attended to us were invaluable. The A&E staff were gentle and provided adequate information to make informed consent. The anesthesiologist, other staff members, and nurses were super warm and also provided great care to my son.

I wanted to thank them for providing service, as my son felt heard and prioritised.

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Responses

Response from Denise Symington, Patient Focus Public Involvement, Clinical Governance, NHS Western Isles 2 weeks ago
Denise Symington
Patient Focus Public Involvement, Clinical Governance,
NHS Western Isles

Lead Advisor to NHS Western Isles on Public Engagement and Service Change

Submitted on 17/06/2025 at 16:12
Published on Care Opinion at 16:12

picture of Denise Symington

Dear phasejg55

Thankyou for contacting us on Care Opinion to tell us about your sons experience of attending A&E.

I know that our staff really appreciate receiving feedback and I have passed on your comments to the teams involved.

I hope your son continues to recover well

kind regards

Denise Symington

Patient Focus Public Involvement

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