"Fast service and genuine dedication to people"

Yesterday I booked a GP appointment via the Patches Health portal and I was offered one 10 mins later!!! It might have been an exceptional case, but I was really glad of the very quick turnaround. The Doctor was very competent and, when I arrived, she was already on my case and had a letter open from a previous visit...she was reading it carefully and making herself familiar with my situation. I was really glad to se how prepared she was! She was also a really nice and smiley person and she made me feel at ease immediately. I asked fro a referral letter and she did it right away, as I received it a couple of hours later. A big thanks also to the Medical Secretary, who also called back before sending me the referral to make sure it was as it should have been.

I really like this practice, they always follow up and put real dedication to people's care.

Thank you so much.