Text size

Theme

Language

"Left the hospital having had a great time"

About: Royal Hospital for Children (Glasgow) / Plaster Room

(as a parent/guardian),

We came to have my 3 year old son's leg cast removed. Every step of his care was well organised, friendly and prompt.

Ali was adept at removing his cast while making him laugh, he said she was fun and tickly!

Next we saw Barry, the orthopaedic registrar who was gentle and kind during his examination, and gave me all the information I needed in a clear manner.

Finally we saw Martin in Orthotics who seamlessly completed our care by being friendly and fun whilst fitting his moonboot. 

The environment throughout was bright, colourful and full of enjoyable distractions.

He left the hospital having had a great time and happy to come again, a total success! Thanks to all the team. 

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Mhairi Stirrat, Senior Charge Nurse, Outpatients - Royal Hospital for Children, NHS Greater Glasgow and Clyde 2 weeks ago
Mhairi Stirrat
Senior Charge Nurse, Outpatients - Royal Hospital for Children,
NHS Greater Glasgow and Clyde
Submitted on 20/06/2025 at 15:53
Published on Care Opinion at 15:53


picture of Mhairi Stirrat

Good afternoon @Gemma376

As the Senior Charge Nurse of Outpatients/Plaster Room I would like to thank you so much for your kind words and for taking the time to share your experience with us!

We’re absolutely delighted to hear that your son’s visit went so smoothly and that each member of the team—Ali, Barry, and Martin—helped make it a positive and even fun experience for him. It’s wonderful to know he left with a smile and happy memories!

Creating a welcoming, friendly, and reassuring environment for children and their families is something we care deeply about, so your feedback truly means a lot to us. I will be sure to pass on your lovely comments to the team—they’ll be thrilled to hear them!

Wishing your little one all the best as he continues to heal and play!

Warm regards,

Mhairi Stirrat

Senior Charge Nurse

Outpatients/Plaster Room RHC

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k