Text size

Theme

Language

"rubbish"

About: Beacon Medical Group

Took many days again to sort a simple prescription out. Hardly a cd drug. I had to do a e consort as the other site kept timing out (on line service) I tried x 7 times. Ended up calling the practice 2 hours after trying. Explained that I couldn’t work the NHS app or system on line service. Reception took details. Hydrocortisone cream which I have had many times before. Days later I was asked to send a photo of the rash (Friday late afternoon) Nearly 2 weeks later I received the cream !!!!

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››
Opinions
Next Response j
Previous Response k