"Refused the help I need"

About: Community Services (AMH) / Primary Care Mental Health–Central Community Services (AMH) Primary Care Mental Health–Central Doncaster DN4 8QN

Posted by ynwa91 (as a service user), last month

Absolutely horrendous reception staff, was passed back to them after leaving due to not getting the help I was requesting, sent back to them for EMDR and CBT therapy, something they told me they didn't do and signed me off all together.

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Natalie Lowe

Community Matron, Doncaster Community Mental Health Services,

RDaSH

Submitted on 13/06/2025 at 12:22

Published on Care Opinion at 12:22

Hello YNWA91, Thank you for taking the time to leave feedback on care opinion.
I am sorry that you have not had a good experience with us at primary care mental health hub. As a team we would like to understand a little bit more about your experience and how we can support you moving forward as well as learning from our mistakes.
Could I ask that you contact the clinical lead Shelley law on 03000 211083.
Thank you

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