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"Pretty happy with nurse and reception staff."

About: Willow Bank Surgery

I had to see the nurse for an injection, while I was there she referred me to the specialist Diabetic Clinic which hasn't happened for over 3 years. She was chatty, efficient, explained why she was late, she had been sent to another clinic before being informed that she should be at Meir. The staff are great, helpful and cheerful, but something is drastically wrong with the organisation when you have to wait for so long. In a room full of potentially infectious people, that's how we all get whatever is going around.

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