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"Poor clinic"

About: North Street Medical Care

I have been to your clinic 3 times since the 28th of may 2025 never saw the same doctor twice,I told each one I have been in extreme pain for 7weeks and it wasn't until I saw the 2nd gp that they organised an urgent blood test I have told all the gp,s that the consultant in spain had changed my blood pressure medication and yet not one of them checked my blood pressure or heart rate even though the 1st gp changed my blood pressure medication again,I thought this was standard practice for a visit to the gp.The gp we saw yesterday virtually said we had run out of time talking to him as he was very busy although we were waiting nearly an hour to see him and when we left there was nobody in the waiting room.Also when I spoke to a doctor on tuesday this week he said he would refer me to one of his colleagues at the practice to “go all over me to check what was going on”obviously the doctor we saw was too busy to do that!

I do hope this review gets read thank you

Mrs Elaine Dawn Crow.

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Responses

Response from North Street Medical Care 2 weeks ago
North Street Medical Care
Submitted on 18/06/2025 at 10:15
Published on nhs.uk at 10:15


Dear Ms Crow,

Thank you for sharing your experience. Here at North Street, we take all complaints seriously and are committed to investigate all concerns brought to our attention. Please contact our Operations Manager to explore your concerns in more detail as we cannot do it in a public forum.

We are looking forward to hearing from you.

Your NSMC team

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