This surgery provides appointment request via AI and online request form. For my throat infection it told me to go to A&E. This is not acceptable. I eventually managed to get a phone call from the practice and an appointment that resulted in antibiotics being prescribed but the system is just very obstructive. You can’t actually say what your problem is. I know many patients are very unhappy with the system.
"Challenges of getting an appointment "
About: Belvoir Health Group Belvoir Health Group Bingham NG13 8FD https://www.belvoirhealthgroup.co.uk/
Posted via nhs.uk
- Story from
- nhs.uk
Do you have a similar story to tell?
Tell your story & make a difference
››