Text size

Theme

Language

"Edinburgh paediatric A&E"

About: Royal Hospital for Children and Young People (Edinburgh) / Accident & Emergency

(as a service user),

My husband & I were very impressed with our recent experience of taking our 8 month old son to paediatric A&E at RIE.  

Thank you to all the staff who are clearly working hard to keep the system flowing efficiently. Our specific thanks to Katie, the delightful ENP who undertook a thorough assessment, validated our concerns & made a pragmatic management plan. 
Jodie,  who obtained a blood sample also deserves praise for causing minimal upset to both baby & parents! Thank you.
More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Lewis Doult, Clinical Nurse Manager, Royal Hospital for Children and Young People, NHS Lothian 2 months ago
Lewis Doult
Clinical Nurse Manager, Royal Hospital for Children and Young People,
NHS Lothian
Submitted on 17/06/2025 at 09:45
Published on Care Opinion at 09:45


Dear Rps11625,

I am sorry to hear that your son was unwell and needed to come to our Paediatric Emergency Department. I hope he has recovered well.

I am the Clinical Nurse Manager for the Emergency Department so I am really pleased to hear about your experience. We know this can be an incredibly worrying time for children and their parents. I have personally thanks Katie and Jodie for the care they gave you and your son.

The staff love hearing about their patient's experiences so thank you for taking the time to tell us about yours.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k