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On the waiting list for over a year

Posted By yellowfe35

"On the waiting list for over a year"

About: Bromley Healthcare / Speech and Language Therapy for Children

(as a service user),

I have had minimal support and misinformation. A speech and language concern was raised at my childs 2 year review, he is now 3 years and 3 months and I have had 3 initial assessments and misguidance during this year of waiting.

I have been told that the waiting list has been moved from 3 months to 6 months - its not good enough! 

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Responses

Response from Sharon Cranfield, Patient Experience Lead, Safer Care Team, Bromley Healthcare 2 weeks ago
Sharon Cranfield
Patient Experience Lead, Safer Care Team,
Bromley Healthcare

Submitted on 17/06/2025 at 11:50
Published on Care Opinion at 11:50

Dear yellowfe35,

Thank you for taking the time to provide feedback of your experience of the Children's Speech and Language Therapy Service.

I am sorry to hear of the delay your son has had in accessing the service. If you would kindly provide your child's name, date of birth, and contact number to bromh.feedback@nhs.net or telephone me on 0208 315 8791, I can look into this for you.

Best wishes, Sharon

Sharon Cranfield, Patient Experience Lead, Bromley Healthcare

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