Impossible to get an appointment and even the emergency on the day appointments are gone by 8.15 and yet you are still waiting on the phone way past this time.
Referrals made have been wrongly processed and despite clearly explaining the situation and care required after having to seek private healthcare, Angel Lane still don’t get it right!
My husband has been referred to a physiotherapist rather than an orthopaedic consultant, and now has been referred to triage service for which he has to wait for a choose and book appointment! He needs a letter from the GP to refer him to hospital, however despite many calls and discussions they still get it wrong!
I have found certain members of staff to have a dreadful attitude, with a lack of public/patient care. They have been rude and confrontational.
Should not have to pay for private healthcare or continue to be in significant pain due to bad administration and no GP communication.
"Bad administration and communication"
About: Angel Lane Surgery Angel Lane Surgery Great Dunmow CM6 1AQ https://www.angellanesurgery.co.uk/
Posted by lotionfn94 (as ),
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