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"GP help for my teenager"

About: General practices in Lothian

(as a parent/guardian),

We have recently accessed help from our GPs at Inveresk Medical Practice, Musselburgh. 

My teenager has long term back pain and anxiety. Everyone has been so kind and helpful. She’s been referred for appropriate tests and they have taken her seriously and listened to her with great empathy and kindness.

A special mention to Dr Sutherland, who just had the perfect bedside manner with my daughter. Can’t thank him enough. (Dr Harper and Dr Douglas were also great, thank you.) 

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Mariska Vernon-Stroud, Patient Experience Team Lead, Patient Experience Team, NHS Lothian yesterday
Mariska Vernon-Stroud
Patient Experience Team Lead, Patient Experience Team,
NHS Lothian

I gather feedback from patients to recognise good practise and supporting improving services in NHS Lothian.

Submitted on 16/06/2025 at 10:41
Published on Care Opinion at 10:41


Dear Mumc,

Thank you for taking the time to share the story of your daughters and your experience of seeking help from your GP. I am pleased your daughter was treated with empathy and understanding, taking the time to listen and take her concerns seriously. I hope her ongoing tests and treatment are effective in relieving her back pain and reducing her anxiety.

I have shared your story with the GP practice who I'm sure will be delighted to receive it.

Thank you once again and I hope your daughters condition improves.

Kind regards,

Mariska.

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