Text size

Theme

Language

"Having my implant changed"

About: Sexual Health Services - South Staffordshire (Open Clinic)

(as a service user),

Had an appointment recently to have implant removal /change.

I felt okay, didn't feel a thing as you have a Local anaesthetic. The nurse did make sure I couldn't feel anything. I confirmed with her that I couldn't.

She explained everything as she went on with the procedure.

She then asked me if I had any questions, which I did.

Nurse was very friendly and reassuring by making sure I was okay along the way.

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Andrew Garratt, Senior Administrator, South Staffordshire SHS & HIV Services, Inclusion last month
Andrew Garratt
Senior Administrator, South Staffordshire SHS & HIV Services,
Inclusion

I have been working in Sexual Health since 2004 and my responsibilities are Data Validating and responding to Care Opinion feedback. I am very passionate about my job and believe that the human touch is important with patient care.

Submitted on 12/06/2025 at 17:34
Published on Care Opinion at 17:34


picture of Andrew Garratt

Hi Whiskeynz45,

My name is Andrew and I am a Senior Administrator for the Open Clinic and part of my role is to respond to Care Opinion feedback. I would firstly like to thank you for taking the time to submit your feedback which does mean a lot to our team and is an important contribution to learning and service improvement.

I am happy that you found the nurse friendly and reassuring during your implant replacement appointment. 😊

Kind regards,

Andrew Garratt, Senior Administrator

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k