"Amazing personal care and support"

My little boy had to go in today mid June 2025 for a day op to correct his broken arm. Since we were greeted from Rebekah we felt so welcomed and she really got to know us.

I explained my little boy had a fear of doctors and she talked me through best options to make him more settle and comfortable. She spent time talking to him and discussing his hobbies etc. Down at theatre when I had to take him down she waited outside for me to check I was also OK also as its upsetting seeing your child being put to sleep.

We then had Chloe I think from recover and she was brilliant also taking time talking and making us feeling so comfortable and putting us at ease answer all questions etc.

When we came back these both nurses spent time doing his checks and chatting away, my little boy actually said today he isn't scared of hospitals or doctors and I believe this is all down to nhs staff and they way we were treated.

When I was younger I never remember staff in the hospitals that really went above and beyond to get to know you and go the extra mile making their patients feel special and not just another number. We meet alot of nurses and doctors today and all were amazing but unfortunately I can't remember all their names.

Thank you all so much, I have a happy boy and he was not distressed at all, I had bad dreams about this all week for nothing.

The staff really do deserve the praise and recognition of how thankful I am.