"I feel like I have been failed by a system"

I had a lovely person who was helping me, via telephone calls. This was very helpful, however after some of the conversations I felt very depressed, and often tearful due in no part to the help I was receiving but due to the thoughts /memories that were being re-visited. It got to a point where I had to cancel my appointment sometimes because I just couldn't face it.

After a while I was told that due to my cancellations and my anxiety score not going down, a supervisor had said that they couldn't offer me any more sessions.

I understood the point being made, but where was I supposed to go? I still have terrible anxiety and panic attacks and no resolution. There was no suggestion as to what to do next or where to go and I felt like a failure because my anxiety scores were not reduced. Given my personal history both past and current, I never anticipated that they would be reduced so quickly. As a result of that, the Blue Door also refused me counselling because I had had counselling from the Talking Shop.

Are counselling groups not allowed to run concurrently, particularly when the subject matter for each group is so vastly different?

I cannot recommend the individual that I spoke to highly enough. They were very kind and patient. But should a time limit be placed on a person's recovery?

I feel like I have been failed by a system that I thought was going to help me and I don't know where to go next.