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"Excellent attention and professionalism"

About: The Ulster Hospital / Respiratory Hub

(as the patient),

I wish to thank and commend Advanced Practitioner Physio Lesley and staff nurse Sheree who I was seen by at my appointment yesterday. Sheree welcomed me and introduced herself which was extremely personable and she took my measurements and blood samples professionally and with great care - thank you.

Lesley was equally welcoming, reassuring and professional. She had a lot of information to absorb regarding my recent hospital admission and past medical history which she did proficiently and in no time at all. Lesley was extremely encouraging and motivational when I did my breath tests and her overall care and attention to my condition was most impressive. 

I left feeling highly cared for and well on my way to optimum health. Lesley really made me feel that I had made good progress since my discharge and then laid out a plan going forwards that I am sure will help me even more so.

My thanks and gratitude go to Lesley and Sheree for their time, attention and professionalism towards me recently - it was very much appreciated and once again my sincere thanks to them both.


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Responses

Response from Amanda McWhirter, Deputy Sister, Medicine - Medicine Wards, South Eastern Health and Social Care Trust last month
Amanda McWhirter
Deputy Sister, Medicine - Medicine Wards,
South Eastern Health and Social Care Trust
Submitted on 12/06/2025 at 15:18
Published on Care Opinion at 15:18


Thank you so much for your very positive feedback. Its lovely to read about the positive experience that you had in the respiratory hub. We are very proud of the service that the team provide. I have passed this on to Lesley and Cherrie who are delighted to receive such positive feedback.

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