"Poor experience "

My GP suggested I contact this practice for my travel jab needs, so I completed and submitted a travel risk assessment on 27th May detailing exactly which travel jabs that my GP instructed me to get before travel. It took 10 days and 3 chaser calls (all of which I spoke to a very friendly member of staff) to get confirmation that I need a consultation and to call to book an appointment. I called immediately to book and was told there was only one appointment between 13th June and 17th July available, so I booked that. I then became concerned as from my own research I found out that one of my vaccines required 3 jabs over the course of 3 weeks, and the appointment they offered me would not allow for this before I my departure date. I called up to enquire, and this time spoke to a different member of staff to the one I had spoken to previously. They said that the travel nurse knows what they are doing and will have left enough time. I tried to explain that I didn't think it was enough time and I was worried, but the person on the phone was dismissive and repeated that they know what they are doing. So I agreed to keep the appointment. They then called me back, and said that in fact it may be best to go elsewhere and when I said yes I didn't think the appointment date allowed enough time, the lady on the phone said 'well you can go somewhere else then' and hung up. I am quite upset about this treatment as I was at no point rude, and I followed all procedures required to get the travel vaccinations I needed. Not only this, but the two weeks I have spent trying to organise my travel vaccines with this clinic has been wasted and now I have to scramble to get the vaccines I need in time for my trip. I do not believe that my travel risk assessment was properly reviewed at any point by staff, as they would have known that I'd need a course of 3 vaccinations before my departure and told me sooner that they would not be able to provide this. Being hung up on is always shocking and unnecessary, and was the final straw that pushed me into writing this review.