"Very disappointed "

I visited the practice today with my children after picking them up from school and walking to the surgery as I do not drive, about a potential skin infection and was prescribed cream for ezcema. Then when I asked whilst I was there for my ‘controlled drug’ for my adhd medication to be accepted, I was told no as it’s a controlled drug you have to be running out as they have to order it in, which I understand however I am 10 days away from more, not even 2 weeks early and even after explaining why I needed them so I have them I was told in a abrupt and rude manner it wasn’t possible. I have been told by several members of staff on reception before and gps at this practice before that you can reorder up to 14 days early but even 10 days early it’s rejected. I request my repeat adhd medication once every month, I have done this for months. It isn’t just me suffering with this issue, and it is simply not acceptable. Something needs to be done about this, this is our lives you are messing with. There is a valid reason why they are on repeat prescription (especially by a pychiatrist) and to be honest usually the gps at this practice are very kind, helpful, understanding so I feel very upset and disappointed I had this experience.