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"All my interaction with staff has been first class and positive"

About: University Hospital Hairmyres / Cardiology

(as the patient),

I was a runner and aware that I had Atrial Fibrillation. Last August I had serious attack of breathlessness and was in hospital overnight. The Consultant said cardioversion was the way to go and explained the procedure. I was given a blood thinner and beta blocker and sent home. Unfamiliar with hospitals I asked about the cardioversion after 4 weeks and told I was on 10 week waiting list! The procedure took place early February. About 4 weeks later I was told it had failed. I have since had a 'phone conversation with the Consultant and have had a 24 hour heart rate monitor fitted. All my interaction with Hairmyres Cardiology staff, doctors and nurses has been first class and positive.

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Responses

Response from Jennifer Montgomery, Improvement Coordinator, Quality Directorate, NHS Lanarkshire 2 weeks ago
Jennifer Montgomery
Improvement Coordinator, Quality Directorate,
NHS Lanarkshire

Operational Lead for Care Opinion in NHS Lanarkshire

Submitted on 16/06/2025 at 17:14
Published on Care Opinion at 17:14


picture of Jennifer Montgomery

Dear Runner23,

Thank you for sharing your experience of University Hospital Hairmyres, Cardiology.

I am pleased to hear that you have been looked after well following what must have been a very scary time for you. I hope that you found the information provided and support given to you to be reassuring.

I will ensure your kind words are passed on to the team who I am sure will get a real boost in hearing this.

I hope you are recovering well.

Best Wishes,

Jenni

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