Care Opinion

Text size

Theme

Language

Videos in BSL or ISL
Help with language translation
Help with reading or listening

An efficient and effective service

Posted By SF01

"An efficient and effective service"

About: NHS Tayside / East Scotland Breast Screening Centre

(as the patient),

I have attended a number of screening appointments in the breast screening clinic. Every time I have been listened to, examined, involved in decisions and reassured.

It is a great example of an efficient and effective service and one I am so grateful to be able to access to deal with all my worries and concerns and I know I am one of the lucky ones who gets good news in appointments.

Thank you to all the staff for all their hard work and lovely attitude with patients.

Many thanks again.

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Lesley Grattan, Breast Imaging Services Manager, NHS Tayside last month
Lesley Grattan
Breast Imaging Services Manager,
NHS Tayside

Submitted on 10/06/2025 at 10:20
Published on Care Opinion at 10:20

Hello SF01,

Many thanks for taking the time to give us this positive feedback covering a number of appointments. I am very happy to hear that you felt listened to, reassured and involved in decisions.

I will be pleased to pass on your comments to our screening team - they all work very hard to ensure the best experience they can for our clients.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k