"Poor service and administration/preparation"

My appointment was an Annual Review with a Nurse, I was kept waiting 28 minutes apparently due to staff training

At first the Nurse could not find my request for PSA blood test which despite being recommended each year by a Doctor requires repeated authorisation by a Doctor! At this point I was about to terminate my appointment but thankfully the Nurse then found it.

The Nurse could not find the questionnaire I was asked to complete with various lifestyle questions and measurements. She later found it further back in the file as I had submitted shortly after receiving it and problems obtaining a convenient appointment date and time had meant a time gap between submission and attendance,

I was asked for a urine sample and this had not been indicated as a requirement when my appointment was set up.

The poor organisation experienced is leading me to consider not bothering with Annual Reviews