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Correspondence with paperwork attached

Posted By Postal paperwork.

"Correspondence with paperwork attached"

About: Sidmouth Community Hospital / Ophthalmology

(as a service user),

I believe I have mentioned before that I do not need postal reminders for my visits for macular treatment. However, I still receive these.

I received reminders on my mobile ‘phone and iPad in plenty of time for noting in my diary.

Exeter and Ottery St Mary hospitals I understood, have cut down on paperwork-making a huge difference to time and money savings.

Thank you for putting this saving into action, if it is possible.

More about:
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Responses

Response from Lauren Tyrer, Cluster Support Manager (Eastern Services), Ophthalmology (Eastern Services), Royal Devon University Healthcare NHS Foundation Trust 6 days ago
We are preparing to make a change
Lauren Tyrer
Cluster Support Manager (Eastern Services), Ophthalmology (Eastern Services),
Royal Devon University Healthcare NHS Foundation Trust

Submitted on 25/06/2025 at 16:49
Published on Care Opinion at 19:38

Dear Postal paperwork,

Thank you for your feedback. I am sorry to hear that you continue to receive postal reminders when these are not required.

Due to the anonymous nature of Care Opinion I cannot address the issues you have raised here; please can I ask you to forward the information that you have included in your feedback to rduh.opaeyeunitteam@nhs.net, including your name and contact details and the team will be able to respond to you personally to action this.

Thank you again for getting in touch.

Kind regards,

Lauren Tyrer

Operations Manager in Ophthalmology

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