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"She left feeling reassured"

About: Antrim Area Hospital / Endoscopy Suite

(as a carer),

My mother attended endoscopy pre assessment clinic in Antrim Hospital. She was seen by Pre Assessment Nurse Vicki. Vicki explained the full procedure to my mother, going into every little detail.

My mum had been extremely anxious as she is elderly and has no medical history. She left feeling reassured and much less anxious about her upcoming procedure.

Thank you Vicki for you compassion and empathy.

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