"Excellent care"

About: Heavitree Hospital / Day surgery Heavitree Hospital Day surgery EX1 2ED

Posted by GAHA65 (as a service user), last month

I had a septoplasty operation yesterday at Heavitree Hospital. I would just like to say thank you to the staff at the hospital for my excellent care.
I was looked after by a lovely nurse called Jana during the day. The anaesthetic team came to reassure me and my surgeon Dr Ricks was excellent. Thank you all for my care.

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Dawn Crudge

Clinical Matron - Community Day Surgery Units, Heavitree, Tiverton and Exmouth Day Case Units,

Royal Devon University Healthcare NHS Foundation Trust

Submitted on 23/06/2025 at 15:06

Published on Care Opinion at 15:06

Dear GAHA65
Thank you so much for taking the time to share your kind feedback following your recent procedure at Heavitree Hospital.
We’re very pleased to hear that you had a positive experience and felt well cared for throughout your stay. Your appreciation means a great deal to us and will be shared with the teams involved in your care — they will be delighted to know they made a difference to your comfort and recovery.
Wishing you all the best for a smooth and speedy recovery.
Warm regards
Dawn Crudge
Clinical Matron

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