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Made me feel most welcome

Posted By Dreamdaredazzle

"Made me feel most welcome"

About: New Victoria Hospital / Cardiac rehabilitation

(as the patient),

Cardiac Rehab program following heart surgery. - to enhance health and wellbeing.

Great team of physiotherapists and nurses who made you feel most welcome. Exercises were modified to suit individual needs - I had knee problems, exercises were adjusted to minimise the load on my joints.

The mental health/ emotional benefits of being with patients who had been through something similar was of tremendous value.

Cardiac medications adjusted and monitored by the team gave great reassurance to my family.

The social aspects of exchanging experiences  whilst in the changing room and waiting area was profound - lots of laughter at our traumas...

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Responses

Response from Zahida Aziz, Nurse Specialist, Cardiac Rehabilitation - New Victoria Hospital, NHS Greater Glasgow and Clyde 3 weeks ago
Zahida Aziz
Nurse Specialist, Cardiac Rehabilitation - New Victoria Hospital,
NHS Greater Glasgow and Clyde

Submitted on 10/06/2025 at 15:35
Published on Care Opinion at 16:36

Hello Dreamdaredazzle

My name is Zahida and I am one of the nurses in the cardiac rehabilitation team at the New Victoria Hospital, Glasgow

Thank you for sharing your story, it’s good that you felt you were made to feel welcome by the cardiac rehab team of physiotherapists and nurses. I’m pleased that the modified exercises suited your individual needs and the adjustments limited the amount of impact on your knee joints, it’s also good yourself and family felt reassured by having cardiac medications monitored by the team.

I’m pleased that you benefitted emotionally from interacting with patients who have had similar experiences both within the class and changing room.

I will pass onto the cardiac rehab team your kind comments. The feedback about the care you’ve received means a lot

We wish you all the best in the future

Thank you again for sharing your experience of the care you’ve received from the cardiac rehab team

Kind regards

Zahida

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