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Compassion made a difficult time easier

Posted By Wilmad

"Compassion made a difficult time easier"

About: Inverclyde Royal Hospital / Gastroenterology (stomach and gut problems) Inverclyde Royal Hospital / Surgical Receiving Ward -H North

(as a service user),

I was admitted with abdominal pain, I had diverticulitis, extremely painful.

I recently stayed at Inverclyde royal hospital and I want to express my sincere gratitude to the entire team. From the moment I arrived, I felt supported, respected, and truly cared for. The nurses, doctors, and support staff were not only highly professional but also incredibly kind and attentive.

A special thank-you to my dr and all auxiliary staff and nurses in H south for going above and beyond to make my experience as comfortable as possible. Your compassion made a difficult time much easier.

Thank you all for your exceptional care!

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Responses

Response from Heather Lapsley, Clinical Services Manager - Surgery and Older People's Services, Inverclyde Royal Hospital - Clyde Sector, NHS Greater Glasgow and Clyde 4 weeks ago
Heather Lapsley
Clinical Services Manager - Surgery and Older People's Services, Inverclyde Royal Hospital - Clyde Sector,
NHS Greater Glasgow and Clyde

Submitted on 12/06/2025 at 08:54
Published on Care Opinion at 08:54

picture of Heather Lapsley

Dear Wilmad,

Firstly I'm very sorry to hear you were admitted to Ward H South at Inverclyde Royal Hospital, suffering with abdominal pain.

Thank you for taking the time to post of your experience. I have passed on your gratitude and kind words to the whole team. It means a lot to hear that you were treated with kindness, compassion and respect as they are all cornerstones of patient care and go hand in hand with professionalism.

I hope you are now feeling much better.

Kind Regards

Heather

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