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Implant removal & refit

Posted By Chloe273

"Implant removal & refit"

About: Sexual Health Services - South Staffordshire (Open Clinic)

(as a service user),

I was 10 mins late to my appointment due to getting lost, however the clinic still saw me without any qualms.

Everyone -  from the receptionist, healthcare and the Dr/Consultant - were all so friendly and caring. They made me feel at ease throughout despite feeling slightly nervous and I could not fault one thing.

Lovely team - especially the consultant who completed the procedure.

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Responses

Response from Andrew Garratt, Senior Administrator, South Staffordshire SHS & HIV Services, Inclusion last month
Andrew Garratt
Senior Administrator, South Staffordshire SHS & HIV Services,
Inclusion

I have been working in Sexual Health since 2004 and my responsibilities are Data Validating and responding to Care Opinion feedback. I am very passionate about my job and believe that the human touch is important with patient care.

Submitted on 12/06/2025 at 16:52
Published on Care Opinion at 16:52

picture of Andrew Garratt

Hi Chloe273,

My name is Andrew and I am a Senior Administrator for the Open Clinic and part of my role is to respond to Care Opinion feedback. I would firstly like to thank you for taking the time to submit your feedback which does mean a lot to our team and is an important contribution to learning and service improvement.

I am pleased that you found the staff caring and friendly during your implant replacement appointment. 😊

Kind regards,

Andrew Garratt, Senior Administrator

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