"Really bad care"

My mum was admitted to good hope hospital with fractures whilst in good hope hospital my mam was left with a wet content pad on for up to two hours after informing the nurses of her incontinence issue then she was left unturned in her bed for all the time she was in hospital then when she was medically discharged we was told to come back to pick her medication up that evening when my brother returned the medication was not sorted out so he was told yo return at 10 am the next working day which he did and they were still not ready he then proceeded to go back to the hospital tonight and my mums medication was still not ready he was told to return in half an hour which he did and they still were not ready on his return good hope hospital should really train their staff again the ward in question was ward 16 of the Richard salts unit near again will I let my mum return tk that hospital I would rather take her to the q e hospital even though it's out of my way