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Hospital staff

Posted By Annmx89

"Hospital staff"

About: University Hospital Monklands / Emergency Department University Hospital Monklands / General Surgery (Wards 4 & 7)

(as the patient),

Had to go to A&E as I had become really unwell. Laura the A&E doctor was so professional and reassuring about my illness and took great care of me. I was transferred to ward 4 and again the staff and doctors were amazing at looking after me, they couldn’t do enough to help me recover.

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Responses

Response from Jennifer Montgomery, Improvement Coordinator, Quality Directorate, NHS Lanarkshire 3 weeks ago
Jennifer Montgomery
Improvement Coordinator, Quality Directorate,
NHS Lanarkshire

Operational Lead for Care Opinion in NHS Lanarkshire

Submitted on 13/06/2025 at 15:19
Published on Care Opinion at 15:19

picture of Jennifer Montgomery

Dear Annmx89,

Thank you for sharing your experience at University Hospital Monklands, Emergency Department and General Surgery.

I am delighted to hear that Laura was so reassuring and looked after you so well. It can be such a worrying time attending hospital when you are unwell.

I will ensure your kind words are passed on to Laura and the wider team who I am sure will all get a real boost in hearing it.

I hope you are feeling better now.

Best Wishes,

Jenni

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