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"Almost killed me"

About: Royal Surrey County Hospital

Worst nightmare of my life. I went in with a burst appendix. I new it was a burst appendix (mother doctor). Went in at 6pm I was made to lie on the floor of the waiting room, vomiting all over the place. My mother had to clean up. I was given no pain meds or beg for anti nausea, to keep liquids down. Told CT was shut for the night an would have to wait for 5am. Eventually had scan at around 5am. Of course burst appendix. I was operated on about 12pm. This is 18 hours later after it burst. This is incredible dangerous. I could have died. They were told what it was. Should have been put on anti biotics. My mother told them I was neurodivergent, but treated me with disdain. I am 18 and will never forget this horrendous experience.

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Responses

Response from Royal Surrey County Hospital last week
Royal Surrey County Hospital
Submitted on 23/06/2025 at 12:30
Published on nhs.uk at 12:30


Dear Dominic,

Thank you for taking the time to share feedback on your recent experience in our Emergency Department.

I am sorry to hear that your visit did not meet your expectations or the high standards of care we strive to provide.

Your feedback is incredibly important to us and we take it very seriously. We would appreciate the opportunity to speak with you directly. Please could you contact our Patient Advice and Liaison Team by emailing rsc-tr.pals@nhs.net or call 01483 402757 and they will be able to help.

Thank you.

Kind regards, Elaine Kavanagh, Matron for Accreditation and Patient Experience

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