"Thoroughly decent, caring people"

I'm writing on behalf of my elderly Mum who was recently in Endoscopy. I want to thank everyone involved in her care. The tone was set in a pre-procedure phone call. The above-and-beyond kindness and professionalism shown to both of us was a credit to everyone involved in this unit.

Mr Evgenikos, Scott, others whose names I wish I could remember - lovely nurses, everyone was so pleasant, as well as so professional.

The ward was spotless, I noticed the lady who was cleaning it repeatedly, although she does her best to be unobtrusive.

This unit operates to the highest standards - but the humanity of the staff is just as important, and I can only thank them for their consideration and compassionate care. These are thoroughly decent, caring people that you are fortunate to meet with when not at your best.