I'm writing on behalf of my elderly Mum who was recently in Endoscopy. I want to thank everyone involved in her care. The tone was set in a pre-procedure phone call. The above-and-beyond kindness and professionalism shown to both of us was a credit to everyone involved in this unit.
Mr Evgenikos, Scott, others whose names I wish I could remember - lovely nurses, everyone was so pleasant, as well as so professional.
The ward was spotless, I noticed the lady who was cleaning it repeatedly, although she does her best to be unobtrusive.
This unit operates to the highest standards - but the humanity of the staff is just as important, and I can only thank them for their consideration and compassionate care. These are thoroughly decent, caring people that you are fortunate to meet with when not at your best.
"Thoroughly decent, caring people"
About: Victoria Hospital / Day Intervention Unit Victoria Hospital Day Intervention Unit KY2 5AH Victoria Hospital / Endoscopy Victoria Hospital Endoscopy KY2 5AH
Posted by Goldcrest (as ),
Do you have a similar story to tell?
Tell your story & make a difference
››
Responses
See more responses from Vivien Boylan